the short version of everything people ask
Open the server's page here and copy its address (click it). In Minecraft Java Edition: Multiplayer → Add Server → paste the address. On Bedrock (phone/Windows/console): Play → Servers → Add Server → type the address and port.
Each server runs one Minecraft version, shown on the server page ("Everyone needs Minecraft X"). Everyone has to use that exact version. In the Minecraft launcher, pick that version before joining.
The owner has to press Start on the server page first. Servers can also be off if the owner ran out of credits — then they need a top-up.
Yes, if the server was created as a Bedrock server. On phone, tablet or Windows: Play → Servers → Add Server → type the address and port shown on the server page.
Consoles can't add custom servers directly — that's a Minecraft limitation. You need a one-time DNS setup on the console (using a tool like BedrockConnect) to reach it. Ask the admin — it's a bit of setup, then it just works.
Yes, with crossplay. On a Paper server, install Geyser and Floodgate from the Plugins tab in the panel — then Bedrock players can join your Java world. Bedrock connects on the server's port over UDP, so that port must be open.
Open your server in the panel (the "Open in panel" button on the server page). Paper/Spigot servers have a Plugins tab to search and install plugins. For mods, use a Forge or Fabric server.
Use the "Change software / version" button on the server page — it opens the Version Manager in the panel where you can switch between Paper, Purpur, Fabric, Forge, versions and builds.
You're responsible for your own world. Every server can make backups in the panel (Backups tab) — make them regularly and download them to be completely safe.
Servers cost credits per month, deducted a little each day, so you only pay for the days you keep the server. You top up credits by paying the admin. Some accounts get free access.
Signing up needs an invite link from the admin — ask on Discord. The invite approves your account automatically, and some invites come with starting credits or free access.
Use "forgot password" on the log in page — you get an email with a reset link. Open it on the same device you requested it from.
It's privately hosted, so no 100% guarantee. But if it's down for days, you automatically get those days free — you're not charged for downtime.
still stuck? ask the admin on Discord